Frequently Asked Questions
Everything you need to know about your sim racing gear and orders.
What is the typical shipping time for my order?
Most orders are processed within 24 hours. Delivery typically takes 2-5 business days depending on your location and the size of the sim racing equipment.
Do you offer a warranty on high-end wheel bases and pedals?
Yes, all our hardware comes with a minimum 2-year manufacturer's warranty covering any technical defects or hardware failures.
Can I return a product if it is not compatible with my setup?
We offer a 14-day return policy for unused items in their original packaging. Please check our compatibility guides before purchasing to ensure the product works with your ecosystem.
Which payment methods do you accept?
We accept all major credit cards, PayPal, iDEAL, and Klarna for flexible financing options on premium racing cockpits.
Do you ship internationally?
Yes, Sim Race Webshop B.V. ships to most countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.
How can I track my shipment?
Once your order is dispatched, you will receive an email containing a tracking link and a unique tracking number to follow your package in real-time.